ink714 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how ink714 ("Company", "We", "Us", "Our") collects, processes, stores, and protects the personal data of users ("Player", "You", "Your") who access and use the ink714 online betting and live casino platform at https://ink714.cam ("Platform").

ink714 is committed to safeguarding the privacy of every Indonesian player who entrusts us with their personal information. We operate in accordance with internationally recognized data protection principles, including the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

By registering an account on the ink714 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any provision of this Policy, you must not use the Platform.

1. Definitions

For the purposes of this Policy, the following terms carry the meanings defined below:

• "Personal Data" means any information relating to an identified or identifiable natural person. This includes your name, email address, phone number, date of birth, residential address, bank account details, e-wallet identifiers, IP address, device identifiers, and any other data that, alone or in combination, identifies you.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, alteration, retrieval, consultation, use, disclosure, transmission, erasure, or destruction.
• "Data Controller" means ink714, which determines the purposes and means of processing your Personal Data.
• "Data Processor" means any third party that processes Personal Data on behalf of ink714 (e.g., payment service providers, KYC verification vendors, cloud hosting providers).
• "KYC" (Know Your Customer) means the identity and age verification procedures ink714 is required to conduct prior to allowing withdrawals or confirming account status.
• "Cookies" means small text files placed on your device by the ink714 Platform to collect browsing and session data.
• "IDR" means Indonesian Rupiah, the currency denomination used on the ink714 Platform.

2. Personal Data We Collect

ink714 collects the following categories of personal data from Players. This table summarizes the data categories, specific data points, and the source of each.

3. How We Collect Your Data

ink714 collects Personal Data through the following channels:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or responding to surveys and promotions.
• Automated Collection: Technical and behavioral data collected automatically as you use the Platform, including through server logs, session cookies, analytics scripts, and fraud-detection systems.
• Third-Party Sources: Data received from payment processors (e.g., confirmation of your bank account details), KYC verification partners (e.g., document validation services), and fraud-screening providers. ink714 only receives data from third-party sources that have the lawful basis to share it.

4. Purposes of Data Processing

ink714 processes your Personal Data for the following purposes:

1. Account Management: To create, maintain, and administer your Player account, authenticate your identity at login, and enable you to access Platform features.
2. Transaction Processing: To process deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to maintain accurate transaction records.
3. KYC and AML Compliance: To verify your age (21+), identity, and residential status in Indonesia in accordance with anti-money-laundering (AML) and Know Your Customer (KYC) obligations.
4. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, abuse of bonuses, unauthorized account access, and other security incidents.
5. Customer Support: To respond to your queries, process complaints, and communicate important account and service information.
6. Responsible Gaming: To monitor betting patterns that may indicate problem gambling behavior and to deliver self-exclusion, deposit limit, and session limit tools in accordance with our Responsible Gaming Policy.
7. Platform Improvement: To analyze usage patterns and improve the Platform's functionality, user interface, game selection, and overall player experience.
8. Marketing Communications: To send you promotional offers, bonus announcements, and event notifications — only where you have given explicit consent to receive marketing communications.
9. Legal and Regulatory Compliance: To meet our legal obligations to regulatory authorities and to respond to lawful requests from law enforcement agencies.

5. Legal Basis for Processing

ink714 processes your Personal Data on the following legal grounds:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you accepted at registration — including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC verification, AML record-keeping, and responses to lawful authority requests.
• Legitimate Interests: Processing carried out for ink714's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, conducted only where you have given clear, freely given, specific, and informed consent. You may withdraw consent at any time by contacting customer support or updating your account preferences.

6. Data Sharing and Disclosure

6.1 Authorized Third-Party Processors

ink714 may share your Personal Data with carefully vetted third-party service providers who process data on our behalf, strictly under written data processing agreements that bind them to confidentiality and security obligations. These include:

• Payment Processors: Banks and e-wallet providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja) that facilitate your deposits and withdrawals.
• KYC and Identity Verification Vendors: Specialist providers that validate government-issued identification documents to confirm your age and identity.
• Cloud Infrastructure Providers: Hosting and database services that store Platform data on servers protected by enterprise-grade physical and logical security controls.
• Fraud Detection and Security Providers: Third-party systems that analyze transaction patterns and behavioral signals to identify and prevent fraudulent activity.
• Customer Support Platform Providers: Live chat and ticketing software providers that facilitate communication between Players and the ink714 support team.
• Analytics Providers: Services that aggregate and analyze Platform usage data to help ink714 improve the player experience. Analytics data is processed in anonymized or pseudonymized form wherever possible.

6.2 Legal Disclosures

ink714 may disclose your Personal Data to government authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law, court order, or regulatory directive. We will notify you of any such disclosure where legally permissible.

6.3 Business Transfers

In the event that ink714 undergoes a merger, acquisition, or sale of all or part of its assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms that will apply to your data going forward.

6.4 No Sale of Personal Data

ink714 does not sell, rent, lease, or otherwise transfer your Personal Data to third parties for their own marketing or commercial purposes. Any sharing of data beyond the categories described in this section requires your explicit prior consent.

7. Data Retention

ink714 retains your Personal Data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be associated with any individual Player.

8. Data Security

ink714 implements a comprehensive information security program designed to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption in Transit: All communications between your browser or mobile device and the ink714 Platform are encrypted using 256-bit SSL/TLS protocols.
• Encryption at Rest: Sensitive Personal Data stored in ink714 databases — including KYC documents and financial account details — is encrypted at rest using AES-256 encryption.
• Access Controls: Role-based access controls (RBAC) restrict internal access to Personal Data on a strict need-to-know basis. All staff access to production data is logged and audited.
• Two-Factor Authentication: Administrative access to systems holding Personal Data requires multi-factor authentication.
• Penetration Testing: ink714 conducts regular third-party penetration tests and vulnerability assessments to identify and remediate security weaknesses.
• Incident Response: ink714 maintains a documented data breach incident response plan. In the event of a breach that poses a risk to your rights, you will be notified within 72 hours of our becoming aware of it.

9. Cookies and Tracking Technologies

9.1 What Cookies We Use

The ink714 Platform uses the following categories of cookies and similar tracking technologies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, load-balancing cookies, and security tokens. They cannot be disabled without impairing Platform functionality.
• Performance and Analytics Cookies: Collect anonymized information about how Players use the Platform — pages visited, time spent, error messages encountered — to help us improve service quality.
• Functional Cookies: Remember your preferences such as language settings, preferred sports markets, and UI layout choices to personalize your experience.
• Marketing Cookies: Used only with your explicit consent to deliver relevant promotional content. These cookies track your interaction with promotional materials and may be shared with our marketing partners.

9.2 Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to refuse non-essential cookies, delete existing cookies, and receive notifications when a new cookie is placed. Please note that disabling certain cookies may affect the functionality of the ink714 Platform.

10. Your Data Rights

As an ink714 Player, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at the email address listed in Section 14.

• Right of Access: You may request a copy of the Personal Data ink714 holds about you. We will respond within 30 days of receiving a verified request.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, or where you withdraw consent (for consent-based processing). This right is subject to our legal obligation to retain certain data for AML compliance.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances — for example, while you contest its accuracy or while a complaint is being investigated.
• Right to Data Portability: You may request a copy of the Personal Data you have provided to ink714 in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing of your Personal Data where ink714 relies on legitimate interests as the legal basis, or where your data is used for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

11. Minors and Age Restriction

The ink714 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not use the Platform or submit any personal information to ink714.

If ink714 discovers that Personal Data has been collected from a person under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has created an account on our Platform, please contact us immediately at the address provided in Section 14.

12. International Data Transfers

ink714 operates infrastructure in multiple countries to deliver a fast, resilient service to Indonesian players. Your Personal Data may be transferred to and processed in countries outside Indonesia where our hosting providers, KYC vendors, or other third-party processors operate.

When transferring Personal Data internationally, ink714 ensures that appropriate safeguards are in place, including contractual data processing agreements that incorporate standard data protection clauses. We do not transfer data to jurisdictions that do not provide an adequate level of data protection without implementing supplementary safeguards.

13. Amendments to This Policy

ink714 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active Players via email or an in-platform notification.

Your continued use of the ink714 Platform after the effective date of any amended Policy constitutes your acceptance of the updated terms. If you do not agree with the amended Policy, you must discontinue use of the Platform and may request closure of your account and withdrawal of your Balance.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact the ink714 Data Privacy team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the ink714 Platform interface
• Support Hours: 24/7, including all Indonesian public holidays (Idul Fitri, Idul Adha, Indonesian Independence Day, Nyepi, and others)
• Response Time: Data rights requests are acknowledged within 48 hours and fulfilled within 30 calendar days

By registering an account on ink714, you confirm that you have read and understood this Privacy Policy and agree to the collection and processing of your Personal Data as described herein. This Policy was last reviewed and approved on January 1, 2026.